About Us
When you partner with us, you're partnering with a team of specialists. Our key directors and executives combine their expertise to assess your needs and create a custom solution that fits perfectly with your medical practice. Your business will run more efficiently, become more profitable, and you'll have peace of mind knowing that your administrative processes are in the most capable hands and that's how your patients will feel about you.
Executive Team
Michael L. Ford, MBA - President and Chief Executive Officer
- BBA in Finance - The College of William and Mary
- MBA - East Tennessee State University
- Member - American College of Medical Practice Executives
- Reimbursement Faculty
E-mail Michael L. Ford at .
Leslie E. Hatcher, RRA, CPC - Director of Compliance and Coding Services
- BBS Health Information Management - Tennessee State University
- RRA (Registered Record Administrator) American Health Information Management Association
- CPC (Certified Professional Coder) American Academy of Professional Coders
- Member - American Health Information Management Association (including Tennessee Chapter)
- Member - American Academy of Professional Coders (Past President, Mountain Empire Chapter)
E-mail Leslie Hatcher at .
Jamie M. Gibson, CMPE, CMM, CPC - Director of Practice Management
- BSS Business - Milligan College
- CMPE (Certified Medical Practice Executive) American College of Medical Practice Executives
- CMM (Certified Medical Manager) Professional Association of Healthcare Office Managers
- CPC (Certified Professional Coder) American Academy of Professional Coders
- Member - National Ethics Committee, PAHCOM
- Member - American Group Management Association
- Member - American Academy of Professional Coders (Treasurer, Johnson City Chapter)
E-mail Jamie Gibson at
Patricia H. Jonas, CPA, MBA - Director of Accounting
- BS Accounting - Radford University
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MBA - Virginia Tech
E-mail Patricia Jonas at